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Scooter Rentals in 500 Locations

Scooter and Wheelchair Rentals with Scootaround

Frequently Asked Questions

We have provided this frequently asked questions (FAQ) page to help answer the common rental and general information questions about the Avis/Scootaround Rental Program. If you have a question that is not answered here, please contact us at 1-888-441-7575 or send an e-mail request to: info@scootaround.com.

Can I book an Avis vehicle from your website?

Yes! Click Here to display the Avis Online Booking form where you can enter the detailed information required to book your rental vehicle today.

As our customer, this form allows you to book your Avis vehicle at the special rates that have been offered to Scootaround customers.

If you need assistance with the booking form, please call us directly at 1-888-441-7575.


What type of mobility equipment can I rent?

The Scootaround/Avis rental program offers most typical types of mobility equipment from three and four-wheeled scooters to manual wheelchairs and powerchairs (the latter being subject to the type of Avis motor vehicle you are renting).

Typical battery-powered scooters are manouverable, sturdy and suitable for riders up to 300lbs. Heavy duty scooters may also available upon request (and in advance) and are subject to the size of your chosen Avis motor vehicle.

If you require a different type of scooter, please call us directly at 1-888-441-7575. With advance notice, we can deliver a suitable scooter directly to your hotel or convention hall.


How does the rental process work?

It's simple! Contact us at 1-888-441-7575 and tell the operator that you need a mobility rental to go along with your Avis motor vehicle rental. The Scootaround operator will book your mobility rental over the phone. Depending on the size of the Avis motor vehicle you choose, your mobility rental may come pre-stowed in your trunk.


How fast can I book mobility equipment?

To ensure equipment availability, we recommend at least 48 hours in advance for land-based rentals. For cruise-based rentals, we recommend at least 5 business days.


What are your scooter rental rates?

Click here to view the current rate list for scooters rented in our Avis airport locations. Note that rentals that fall outside of these Avis locations may vary if they are not within the current Scootaround rental delivery area.


Who do I call if my mobility equipment breaks down?

Scootaround can be reached seven days a week. Outside of regular business hours our technical staff is on-call by pager.

Contact us Toll-Free at 1-888-441-7575 and describe the problem. A Scootround operator will page a Customer Service Representative to return your call as soon as possible.


What if I require a heavy duty scooter for my use?

If your weight requirements involve the use of a heavy duty scooter, please call us directly at 1-888-441-7575. With advance notice, we can deliver a suitable scooter directly to your hotel or convention hall. Depending on the size of the Avis motor vehicle you choose (van or SUV), we may be able to have the mobility rental stowed and ready for your use.


How do I pay for the mobility equipment?

Scootaround accepts payment by major credit card, such as Visa and Mastercard.


Can I drop off the mobility equipment at a different location other than where it was rented?

Transportable scooters must be dropped off at the location where they were rented. However, we may be able to arrange for a special pick up under special circumstances. Please call a Scootaround representative directly at 1-888-441-7575.


When do I recharge the mobility equipment's batteries?

The battery requires charging each day. Simply plug the power cord into a standard outlet at the end of your day and allow it to charge overnight.


Will my larger scooter fit into the trunk of a car?

Some standard weight scooters can be disassembled and loaded into the trunk of a medium-to-full-sized car (with the heaviest piece weighing somewhere between 40 and 60lbs). Heavy duty scooters and powerchairs cannot be disassembled and will require a mini-van or SUV for easy transport.


Can I rent mobility equipment in another location?

YES! Scootaround provides service in well over 500 locations with new cities being added regularly. Visit our locations page to view a listing of the cities on your destination plans.

If you cannot find your desired location on the list, call us Toll-Free at 1-888-441-7575. We will likely be able to make the arrangements for you!


I'm a Travel Agent. Can I book your service for my clients?

YES! We welcome Travel Agent Inquiries. Read about the benefits of helping your customers, or call us toll-free 1-888-441-7575 for more details.


Do you have any other general troubleshooting tips?

YES! Click Here to visit our Troubleshooting page and view a list of basic troubleshooting tips that will help you get up and running with most types of scooters.



Current Scootaround/Avis Rental Program Rental Locations

Read below for the current list of the Avis/Scootaround Program Rental Locations

Albuquerque, NM
Atlanta, GA
Austin, TX
Baltimore, MD
Charlotte, NC
Chicago, IL
Cleveland, OH
Columbus, OH
Dallas, TX
Denver, CO
Detroit, MI
Durham, NC
Fort Lauderdale, FL
Fort Worth, TX
Honolulu, HI
Houston, TX
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Los Angeles, CA
Memphis, TN
Miami, FL
Minneapolis, MN
Nashville, TN
New Orleans, LA
New York, NY
Newark, NJ
Norfolk, VA
Oakland, CA
Orange County, CA
Orlando, FL

Philadelphia, PA
Phoenix, AZ
Pittsburgh, PA
Portland, OR
Raleigh, NC
Sacramento, CA
San Antonio, TX
San Diego, CA
San Francisco, CA
San Jose, CA
Seattle, WA
St. Louis, MO
St. Paul, MN
Tampa, FL
Washington, DC
West Palm Beach, FL

If you require a mobility rental in a location outside these areas, please call us toll-free us at
1-888-441-7575.

 


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Scootaround Inc. • Toll Free: 1-888-441-7575 • E-Mail: info@scootaround.com