Scootaround is the only nationwide solution for claims involving all types personal transport vehicles, including scooters, powerchairs, and wheelchairs, and we provide service to some of North America’s leading airlines.
Scootaround One-Call Repair Depot keeps passengers happy, and your claims costs down - through a full suite of services and solutions. We have the expertise to have your customer’s mobility equipment assessed, repaired or replaced, and back in their hands quickly.
Make one call, and we’ll take care of it.
Pick-up and Delivery
- We’ll pick up the damaged scooter from its location, airport, home, or business
- Once it’s repaired, we’ll make arrangements to deliver it right to your customer
- We’ll also take care of picking up any rental equipment the customer might have been using
Rent, Repair, Replace
- If they need it, we’ll make sure that your customer is set up with a suitable scooter rental until their personal scooter is repaired or replaced and back in their hands
- We’ll assess the damaged scooter and provide a quote to ensure the most cost-effective solution
- If the scooter can be repaired, we’ll order the parts and have them installed according to factory specifications
- If the scooter must be replaced (or if the cost of repair is too high), we’ll take care of ordering a new one and delivering it to the customer
- Our nationwide network of repair locations offers service in most major cities
- Our broad coverage lets us source the nearest repair depot and arrange for the quickest return of your customer’s scooter
- Our reps answer the phone seven days a week, so your customer’s needs can be met even over weekends and holidays
- Outside of business hours, we are always available for prompt emergency service, leave a message and we’ll call you back right away
User Manual Library & Instructional Videos
- We offer a growing library of more than 200 vendor-specific manuals, including user guides, equipment schematics, and more
- Instant access to information on everything from general usage and driving tips to troubleshooting and technical outlines
- Our video library shows you how to properly disassemble / reassemble all types of scooters, powerchairs, and wheelchairs
We can help with one-time claims or work with you to create a contract that addresses all of your airline's ongoing personal transport vehicle requirements.
Call us toll-free at 1-888-441-7575 or email firstname.lastname@example.org to learn more.
Recently I journeyed to Orlando, Florida by airplane. My walker was damaged on route. Your company was involved and the service was absolutely excellent. I received a rental, while there and a new walker was here when I returned home. I am ever grateful to your employees, Enid Cooper who was so efficient, so kind and caring to me through it all. If your employees are all like Enid , then you can be very proud of your company - Scootaround.
Sister N. Dennis