Our Rental Process

Renting a personal transport vehicle from Scootaround is easy!

1. Contact Scootaround.

Call us toll-free at 1-888-441-7575 or visit our website at www.scootaround.com

2. Provide us with the details of the rental.

Tell us about your mobility rental needs (personal transport vehicle type, destination, and how long you would like to rent it for). Scootaround can arrange for scooters of all sizes as well as manual wheelchairs, power wheelchairs, rollators, walkers, medical equipment and more. If you're unsure about the vehicle that's best for you, view our rental vehicles page or simply ask us - our operators can suggest the best options for you.

Scootaround can deliver the scooter to your hotel, residence, or cruise ship port - whatever will be most convenient for you.

To ensure you get the right scooter to fit your needs, we also require the height and weight of the person using the scooter. If there are any other special requirements, let us know and we'll do our best to accommodate you.

3. Book the rental.

Scootaround accepts payment by major credit cards including Visa and MasterCard.

Due to the international nature of our business, all prices are quoted / billed in US dollars.

4. Use the scooter.

Pick up your personal transport vehicle from your pre-arranged location - then enjoy it! Our scooters and powerchairs are delivered fully-charged and ready to use.

If we are delivering it to your residence, please ensure that someone is there to receive it at the pre-arranged time. If we are delivering to your hotel or cruise ship, you do not need to be there when it arrives (but it’s a good idea to call ahead and let them know to expect the delivery).

Remember to charge the scooter at the end of each day so it’s ready for use the following morning. The charging unit can be plugged into any standard outlet. We suggest plugging it in overnight for maximum power.

5. Return the scooter.

For hotel rentals, simply leave the scooter at the hotel bell desk. For cruise ship rentals, leave the scooter at the location where you picked it up - usually, the lower gangway or embarkation desk (this differs depending on the cruise line and port). If we are picking it up from your residence, please ensure that someone is home to meet our driver.

Then contact Scootaround to arrange your next rental!