I’ve had the WHILL ci for almost 6 months and it runs like a dream. Aside from one hitch, which was promptly addressed and resolved, I’ve been traveling in it far and wide and had no problems. It gets a lot of compliments from folk who typically say that they’ve never seen a wheelchair that looked so attractive and effortless as the WHILL. The WHILL also has an awesome customer service, which to me makes all the difference. If you research it, you’ll find that the longevity of a company is based not only on the quality of its product, but its customer service especially. There are certain companies whose products I buy even if slightly more expensive, simply because their customer service is superb. And there are certain companies whose products I will no longer buy because of their lousy customer service. WHILL stands by its products and customers. Because of its design and implementation, the WHILL is not only for the disabled; it suggests a novel way of traveling certain distances if you don’t want to walk or drive a car. The personnel especially Michael, whom I’ve dealt with the most, has been superb, extraordinarily patient and helpful.
3/26/2020 9:12 PM
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